Effective Date: 1st January, 2025
Company Name: SMEPAL Consultancy Agency Ltd
Phone: +254 110 963 361
Email: info@smepal.co.ke
Website: https://smepal.co.ke
1. Agreement to Terms
These Terms and Conditions (“Terms”) govern your access to and use of the website https://smepal.co.ke (“Website”), and all services offered by SMEPAL Consultancy Agency Ltd (“SMEPAL,” “we,” “our,” or “us”), including but not limited to digital marketing, business consultancy, and any related consultations or deliverables.
By accessing this Website or using any of our services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue use of our Website and services.
2. Scope of Services
SMEPAL Consultancy Agency Ltd offers professional services in the fields of digital marketing and business consultancy. These services are designed to meet diverse client needs and industry demands, including but not limited to strategic planning, digital transformation, brand visibility, and operational support.
We reserve the right to revise, expand, restrict, or discontinue any part of our service offering at our sole discretion and without prior notice.
3. User Responsibilities
By using our Website or engaging our services, you agree to:
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Provide accurate, current, and complete information.
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Use our services only for lawful purposes.
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Refrain from infringing on any intellectual property rights or proprietary rights of others.
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Comply with all applicable local, national, and international laws and regulations.
4. Intellectual Property Rights
All content, trademarks, logos, graphics, service marks, and other intellectual property displayed on this Website are the sole property of SMEPAL Consultancy Agency Ltd or its licensors. You may not reproduce, modify, distribute, or commercially exploit any part of our Website or service materials without prior written consent.
5. Payment Terms
Clients must adhere to the payment terms outlined in the respective service agreement, proposal, or invoice. All payments must be made in full, as agreed, before service delivery unless otherwise stated in writing.
Late payments may attract penalties, interest, or suspension of services.
6. Cancellations and Refunds
Please refer to our Refund Policy for detailed terms related to cancellations, refunds, and service withdrawals. We do not guarantee refunds unless specifically outlined in the Refund Policy.
7. Limitation of Liability
To the fullest extent permissible by law, SMEPAL Consultancy Agency Ltd shall not be liable for:
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Any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our Website or services.
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Loss of data, income, or business opportunities.
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Errors, inaccuracies, or delays in content or service delivery beyond our control.
Use of our services is at your own risk.
8. Termination
We reserve the right to suspend or terminate access to our Website or services, with or without notice, in cases of:
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Breach of these Terms
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Illegal or abusive conduct
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Non-payment of fees
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Misuse of service or intellectual property
9. Confidentiality
All information shared between SMEPAL and its clients is treated as strictly confidential unless otherwise agreed in writing. We will not disclose, reproduce, or distribute confidential data without express permission.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes shall be resolved exclusively in the competent courts located in Nairobi, Kenya.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes become effective upon posting on the Website. Continued use of the Website or services after changes are posted constitutes acceptance of the revised Terms.
12. Contact Information
For any questions regarding these Terms, please contact:
SMEPAL Consultancy Agency Ltd
Phone: +254 110 963 361
Email: info@smepal.co.ke
Website: www.smepal.co.ke